The Broadcasting Authority of Ireland (BAI) is the independent regulator responsible for the oversight of compliance in relation to broadcast content. It has a Compliance Committee which monitors and enforces compliance by broadcasters with various aspects of the relevant legislation relating to fairness, impartiality and enforcement of standards. It is charged with accepting complaints from the general public in relation to a range of issues relating to broadcasting content.
If you wish to submit a complaint, the BAI has developed a guide to the complaints process (PDF 494KB) which details how broadcasters and the BAI will handle complaints.
If you would like further help or advice on making your complaint, please contact the BAI at email@example.com or see the Broadcasting Complaints section of the BAI website.
Making a Complaint
Broadcasters are required to have a code of practice in place for handling complaints.
You should make your complaint in the manner outlined in the broadcaster’s Code of Practice for Complaints Handling, which can be found on the complaints section of their website. The BAI guide to the complaints process also provides relevant contact details for each broadcaster.
If a broadcaster has not responded to a submitted complaint within the timeframe outlined in their Code of Practice, or if you are not satisfied with their response, you can then refer your complaint to the BAI.