Requesting assistance from the emergency services is
one of the most important telephone calls made. In Ireland, the
Emergency Call Answering Service (ECAS) is responsible for answering and
transferring all calls (112 and 999) to the Emergency Services in the State.
The Department of Communications, Energy & Natural
Resources is preparing for the appointment of a new ECAS operator. In this
context, the Department launched a consultation on a number of key
matters which will assist the DCENR in ensuring the continuing effective
functioning of the ECAS. This consultation closed on 22 April 2016.
Submissions received are being carefully considered with a view to managing the ECAS procurement process.