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Prices remain stable as flat-rate services no longer offered by monitored firms

Little price movement across service providers in month-on-month and 6-month rolling averages

September 19 2018 

For this latest report, the Price Monitoring Group considered two sets of data:

 

1.     Review of the latest market analysis (August).

2.     6-month comparison (August vs March).  

 

August data – Prices continued to be stable in August with only minor price variations recorded across monitored firms.   

 

The Price Monitoring Group, which was established to monitor the cost of residential household waste collection during the phasing out of flat rate services, monitors 26 service providers. This comprises 19 individual companies with several of those being monitored in more than one area.

 

The August price monitoring campaign used a mix of phone calls to waste collection firms along with additional inspections of their websites to confirm prices. The approach reveals that prices charged to residential users is complex; there is no single or uniform price arrangement across all of the service providers monitored. An example of the complexity of the market shows that some service providers offer multiple waste collection packages. For example, in August, the total number of those packages remained unchanged at 47 from a month earlier (a full breakdown of all service offers is included with this report).

 

Range of pricing models available

Many waste collection companies offer a mix of price plans to their customers. Because of this and the general level of complexity of those price plans, it is essential their staff and websites are managed effectively to optimise customer experience. During the August calls, the general level of customer service appears to have improved compared to a month earlier.    

 

Complex Price Models

Across all of the companies monitored, there are now 8 different price models; this is the same number recorded during the July monitoring campaign.

 

Examples of price models include: Service charge plus per kg weight charge; E-tag and other options (the full list of all pricing models is provided with this report under the data analysis).

 

Phase out of flat-rate fees

None of the firms monitored by the Price Monitoring Group offered a flat-rate plan to its customers in August; this is the second month in-a-row no flat-rate plan was available for publication.

 

Where prices changed

Across the 47 various price plans available; there was a mix of price changes from a month earlier, those were as follows:  

 

1.     Service Provider C – monthly service charge decreased from €13.17 to €10 (Service charge plus charge per lift per bin).

2.     Service Provider F – monthly service charge decreased from €25.80 to €25.60 (Service charge plus weight band charge).

3.     Service Provider J – monthly service charge decreased from €20.95 to €18.50 (Service charge (incl. weight allowance) plus per kg charge for excess above allowance).

4.     Service Provider K – monthly service charge decreased from €26.67 to €24.17 (Service charge (incl. weight allowance) plus per kg charge for excess above allowance).

5.     Service Provider P – monthly service charge decreased from €6.50 to €6.33 (Service charge plus charge per lift per bin).

6.     Service Provider P – monthly service charge decreased from €27.75 to €26.00 (Service charge (incl. weight allowance) plus per kg charge for excess above allowance).

7.     Service Provider A – monthly service charge increased from €12.00 to €13.17 (Service charge plus charge per lift per bin).

8.     Service Provider C – monthly service charge increased from €10 to €15 (Service charge plus per KG weight charge).

 

Service providers A and P also decreased some waste, organic and recycling per-lift charges.

 

6-month comparison

For this analysis, the prices charged in March were compared to those compared in August. Across the 6-month period, prices have remained very stable.  

 

The findings are as follows:

·         In August, there were 47 different price plans available; in March, there were 39.

·         Of the 39 available in March, 34 were still being offered in August.  

·         Of the 34, 23 recorded no price changes.

·         11 firms adjusted prices; 8 increased while 3 decreased.

·         Service Provider D reduced its monthly service charge from €17 to €12.

·         Service Provider Y reduced its monthly service charge from €29.86 to €27.

·         Service Provider I reduced the organic lift charge from €9.00 to €3.75.

·         Service Providers F, H, O, R, S, T, V and Z increased their monthly service charges by between €0.70 and €2.75.

·         A minority of monitored providers announced introductions and adjustments of recycling lift charges.

·         A number of firms made adjustments to monthly waste KG allowances; many of those were increased.    

·         Other price adjustments have been identified in the July - August comparison.

 

Why some information is anonymised

The purpose of the group is to gain a broad understanding of whether or not prices are fluctuating and if they are, by how much during the period flat rate services are being phased out.

 

Composition of the PMG

The group comprises representatives from:

-       Waste Policy & Resource Efficiency Division

-       An economist from the Department of Communications, Climate Action and Environment,

-       A statistician from the Central Statistics Office.

-       Shelfwatch – an independent price monitoring group and

-       Frank Conway, an independent consumer expert.

 

To date, the Price Monitoring Group has met on thirteen separate occasions: 13th September, 11th October, 14th November, 12th December, 9th January 2018, 13th February, 13th of March, 10th April, 14th May, 20th June, 17th July, August 14th and September 11th

 

END

Submissions to: pricemonitoringgroup@dccae.gov.ie

Please note this email has been put in place to facilitate the submission of relevant price information to the Group. The Group will consider all submission that can help inform it in respect to prices residential users pay for the collection of residential waste. Unfortunately, the Group is not in a position to respond to individual submissions at this time.  

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