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Eircodes and the Emergency Services

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National Ambulance Service

The National Ambulance Service, have Eircodes loaded into their Computer Aided Dispatch System (CAD) and went live in operation in February 2016. This means that a caller in any part of the Country when contacting the National Emergency Operations Centre (NEOC)  can give the patients Eircode, as part of the address, to the call taker who will enter the details in the CAD which will validate it. The call taker will then be able to locate the position of the patients property along with the position of the ambulance on a digital map to the emergency. The dispatcher can then direct the Ambulance to the correct location facilitating a much speedier access to care. Ambulance emergency requests are to various locations, urban and rural, some of which are quite isolated. The use of Eircodes assists in the rapid identification of non-unique addresses. NAS considers Eircode to be very important information in responding to emergency calls – in particular the 35% non-unique addresses which had caused significant operational geographical challenges.  

Emergency Call Answering Service (ECAS)

The ECAS have also updated their systems and changed processes to enable the use of Eircodes when presented by callers. ECAS currently answers all emergency calls made to 112 and 999. The Eircode when entered will display the geographical address and Geo Co-ordinates alongside the pre-existing caller information. ECAS will verify the address of the emergency with the caller and will make it available to the relevant Emergency Service.


 

Use the Eircode Finder tool to locate the unique Eircode for your property.